Frequently Asked Questions (FAQ)

 

Frequently asked questions

Everything you need to know.

From ordering to reselling. All answers in one place for beginners and experienced resellers.

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About the boxes

Contents, quality & brands
What's exactly in a box?
Every box contains a hand-selected mix of Grade A vintage items. The contents differ per box type. A Nike Only Box contains exclusively Nike items, a Premium Sweater Box contains branded sweaters from Adidas, Ralph Lauren, Reebok and more. The exact contents are curated by us based on available stock and resale potential.
Which brands are included in the boxes?
Depending on the box type: Nike, Adidas, Ralph Lauren, Tommy Hilfiger, Lacoste, Reebok, Champion and more. Every item is handpicked on brand, condition and resale value, specifically for platforms like Vinted, Depop and eBay.
What does Grade A quality mean?
Grade A means no holes, no major stains and no serious damage. All items are immediately suitable for resale. Light signs of wear are normal for vintage and are part of the character of the item.
Can I choose what goes in my box?
No. The contents are curated by us based on available stock and resale logic. You can choose between different box types, each with its own focus on brand or category.
What sizes are the items?
Most items are between size M and XL. Occasionally there may be an S or XXL. Keep in mind that vintage sizing often differs from modern sizing.
Is everything 100% authentic?
Yes. All our boxes consist exclusively of original vintage items. Every item is manually checked for authenticity, quality and resale potential before shipment. No fakes, no doubt.
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Ordering & payment

VAT, discounts & returns
Do I need a VAT number to order?
No. You can order without a VAT number, even as a beginner. If you do have a valid European VAT number, you can enter it at checkout and VAT will be adjusted automatically.
Are prices including VAT?
Yes. All prices on our website are including VAT. No hidden costs or surprises at checkout.
Can I order multiple boxes?
Yes. For large orders or specific requests you can contact us directly and we will sort it out for you.
Can I return a box?
No. Because these are wholesale orders, we do not offer returns. Please check our return policy for more information.
What payment methods do you accept?
We accept all major payment methods including credit card, PayPal, Bancontact and more. Payment options are visible at checkout.
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Shipping & delivery

Costs, delivery time & tracking
What are the shipping costs to Europe?
Shipping costs depend on your country and are calculated at checkout. All orders are sent tracked so you can follow your delivery the whole way.
Do you ship to the UK?
Yes, we ship to the UK. Shipping costs are calculated at checkout based on your location.
Are there customs fees for EU orders?
No. We ship from within the Netherlands, which is inside the EU. That means no customs fees or import duties for customers in EU countries.
How fast is my order processed and delivered?
Orders are processed within 1-3 business days. Delivery within the EU typically takes 2-5 business days. UK delivery may take slightly longer. You will always receive tracking information.
Which carrier do you use?
We ship via PostNL, DHL or DPD depending on the destination. After shipment you will automatically receive your tracking details by email.
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Reselling & earning

Margins, platforms & strategy
Is this suitable if I've never resold before?
Yes, especially then. The curation is already done for you. You can start unpacking, photographing, listing and selling right away without spending hours sourcing stock yourself.
How much can I earn reselling a box?
This varies per box, brand and selling strategy. Based on Vinted selling prices, a return ratio of 2x to 5x per item is possible when buying smart and creating good listings. Results vary per item and approach.
What sells best on Vinted?
Branded items like Nike, Adidas and Ralph Lauren consistently perform well. Vintage sweaters, hoodies and polo shirts are popular categories. Our boxes are specifically curated around these bestsellers for maximum resale speed.
Can I resell on Vinted, Depop or other platforms?
Absolutely. Our stock is handpicked with resale platforms in mind. Whether you sell on Vinted, Depop, eBay, Instagram or your own store, the items are selected to move fast.
How fast will I sell the items after receiving them?
With good photos, clear titles and a sharp price, most resellers make their first sales within 1-2 weeks. Items from popular brands like Nike and Ralph Lauren often go even faster.
Do I need to register a business to resell?
For small-scale reselling this is usually not required. If your turnover grows consistently, registering as a sole trader or small business may be advisable. Check local regulations in your country or consult an accountant for personalised advice.
Which platforms are most popular for reselling in Europe?
Vinted is the dominant platform across Europe with 75+ million users in 16 countries and zero seller fees. Depop works well for more aesthetic or Y2K pieces. eBay is great for broader reach. Our stock is curated to perform across all three.

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